Privacy Policy

This website is operated by EIDOLON PTE. LTD. (UEN 202609442H), a Singapore company. This policy covers the public eidolon.biz site and email you send us; client or admin portals may have separate terms.

Below we explain how we collect, use, disclose, retain, and protect personal data. For privacy questions or access, correction, or withdrawal requests, contact hello@eidolon.biz.

We may collect information you submit directly to us, such as your name, email address, company name, service interest, budget range, and any message you send through our enquiry form or by email. If you sign up for email updates, we collect at least your email address (and may use a minimal placeholder name for system records).

We may also collect limited technical and usage information such as browser type, device information, IP-derived security signals, page views, and interaction events generated through our hosting, security, and analytics tooling.

We use personal data to respond to enquiries, assess project fit, prepare proposals, provide services, manage client relationships, operate and secure our website, improve our site performance, and comply with legal or regulatory obligations.

Where appropriate, we may also use your information to follow up about services related to your enquiry. We do not sell personal data.

Our website uses essential platform tooling and may use analytics technologies, including Google Analytics 4, to understand site usage and improve the customer journey. These tools may place cookies or collect device and interaction data.

If you disable cookies or tracking technologies in your browser, some analytics and site-personalisation features may not operate as intended.

We may share personal data with service providers and infrastructure partners who help us host, secure, analyse, and operate our website and business systems, as well as professional advisers and authorities where disclosure is required or reasonably necessary. We do not publish a public list of every vendor by name; we use reputable providers consistent with this policy.

Where we transfer personal data outside Singapore, we take reasonable steps to ensure a standard of protection comparable to the Personal Data Protection Act 2012 of Singapore.

We retain personal data only for as long as it is reasonably needed for business, legal, accounting, or security purposes, after which it is deleted, anonymised, or securely disposed of where appropriate.

We use reasonable administrative, technical, and organisational measures to protect personal data. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Subject to applicable law, you may request access to personal data we hold about you, ask us to correct inaccurate data, or withdraw consent for uses that rely on consent. We may need to verify your identity before processing your request.

If you have concerns about our handling of personal data, please contact us first at hello@eidolon.biz so that we can review and address the issue.

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. The latest version will always be published on this page with the effective date shown above.